Frequently Asked Questions (FAQ)

If the item you have received does not suit you and you wish to return it to us, please contact us at the following address tnassira@gmail.com  by giving us your order number, we will tell you how to return your purchase and get your money back. You will be responsible for the cost of returning the item(s) to us, except in exceptional circumstances, which we will determine at our discretion.

We accept all major credit cards such as Visa, Mastercard and also e-wallets (Gpay, Apple Play etc))

Yes shipping is available for all orders placed in the USA.

You can send us an email at tnassira@gmail.com or by going on our facebook page. Our customer service will answer you as soon as possible from Monday to Friday within 24 hours.

Yes, your payment is secure. We use the 3D secure system which guarantees you a totally secure purchase and our transactions are encrypted from end to end.

Once we have received and verified your package you will receive a full refund of your item within 2 business days with possible coupons as compensation for future orders on our site.

Our average delivery time is 5 to 10 working days